A shipping confirmation with tracking arrives the moment your order leaves our Los Angeles facility. For any order questions, please email hello@withusla.com.

Multiple items in one order ship together when possible, in the smallest box that protects them. Two separate orders generally cannot be combined after placement to ensure processing speed.

Processing runs up to 4 business days, so there is a short window. Orders can be changed or canceled within 1 hour of placement. Please email us immediately at hello@withusla.com.

We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay, Google Pay, and Shop Pay.

Your card is charged immediately upon order placement.

Orders are processed within 4 business days. Orders placed before 2:00 PM PT may ship same day when stock allows. We ship Monday–Friday, holidays excluded; please add 1–2 days during launches and peak seasons.

Allow the 4-day processing window, then UPS Ground transit on top — transit depends on your distance from Los Angeles.

Live UPS rates are calculated at checkout from your address, so you see the real cost before paying.

Across the US and internationally — including Canada, the UK, the EU, Australia, and select Asia-Pacific countries. Some destinations are limited by carrier, customs, or sanctions; checkout will notify you.

UPS Ground, shipped from Los Angeles. Tracking is emailed the moment it leaves.

Orders of $500 or more may require a signature on delivery.

UPS Ground generally cannot deliver to PO Boxes. A physical address is required at checkout.

Yes. Returns are received and processed at our Los Angeles facility.

Returns are accepted within 14 days of delivery, provided the items are unworn and have the original tags attached.

There is no restocking fee, however the return shipping cost will be deducted from your refund.

Please email hello@withusla.com with your order number to receive a Return Merchandise Authorization (RMA) and our LA return address.

All discounted items and accessories are considered final sale and cannot be returned.

Refunds typically take 5–10 business days to appear on your original payment method after the return is processed at our facility.

You can reach us through our Contact Us page or by emailing hello@withusla.com directly for everything from sizing to shipping.